Mental Health Services Evaluation (RSA-R/PRO)

Mental Health Services Evaluation (RSA-R/PRO)
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Recovery is dealing with the disease, the symptoms, and the treatment, living a meaningful life, renewing hope, taking control and responsibility for one's own life, exercising citizenship, engaging in important activities, and connecting with other people who are good for you. We invite you to answer this instrument.

1. The team welcomes patients and helps them feel welcome in this service.
2. The environment of this service is pleasant and clean.
3. The team helps patients have hope in their recovery.
4. Patients may change doctors if they wish to. (Item 4a)
5. Patients may change therapists or referral professionals if they wish to do so. (Item 4b)
6. Patients can access their treatment record if they wish to do so. (Item 5)
7. The team does not use threats, blackmail or other forms of pressure to influence the behavior of patients. (Item 6)
8. The team believes in the recovery ability of patients. (Item: 7)
9. The team believes that patients are able to cope with their own symptoms. (Item 8)
10. The team believes that patients can make their own life choices regarding, for example, housing, work, who to be friends with, etc. (Item 9)
11. The team listens to and respects the decisions of the patients regarding their treatment. (Item 10)
12. The team asks patients about interests and activities they would like to do in the community. (Item 11)
13. The team encourages patients to take on challenges and try new things. (Item 12)
14. This service offers activities that take into account the race, religion, and lifestyle of each patient. (Item 13)
15. The team is available to discuss with patients their spiritual and religious needs and interests, when they wish to do so. (Item 14)
16. The team is available to discuss with patients their sexual needs and interests, when they wish to do so. (Item 15)
17. The team helps patients develop and plan life goals beyond treatment. (Item 16)
18. The team helps patients find work. (Item 17)
19. The team helps patients engage in physical, cultural, leisure, and educational activities. (Item 18)
20. The team facilitates the participation of important people for the patients in their treatment. (Item 19)
21. The team presents patients with people who can be examples of recovery. (Item 20)
22. The team helps patients participate in support groups formed exclusively by patients. (Item 21a)
23. The team helps patients participate in associations that defend their rights. (Item 21b)
24. The team helps patients find ways and collaborate with their community (for example: social projects, community garden, recycling, etc.). (Item 22)
25. Patients are invited to participate with the team in the creation of new groups, projects or activities. (Item 23)
26. Patients are invited to participate in the evaluation of the service, the workers, and the activities offered. (Item 24)
27. Patients are invited to participate in local health councils, assemblies, service coordination meetings, or other meetings for service organization. (Item 25)
28. The team talks with the patients about what is necessary to complete or discontinue the treatment. (Item 28)
29. The team regularly monitors the achievements of the patients. (Item 27)
30. The main role of the team is to help patients achieve their own goals and objectives. (Item 28)
31. Patients can provide training courses for the staff. (Item 29)
32. The team participates in discussions and training on cultural diversity. (Item 30)
33. The team is well informed about groups and activities in the community that may be of interest to the patients. (Item 31)
34. The team is diverse in terms of culture, race, lifestyle and interests. (Item 32)